F Flash
Need help with F Flash? A question, a bug, an idea or a purchase issue: write to us. Team Mercan is a one person team, and every message is read by a real person.
Contact support
To help us answer quickly, please include:
- The app name (F Flash) and its version
- Your device and its Android version
- What you expected, what happened, and a screenshot if you can
Common questions
Manage or cancel a subscription
Subscriptions are handled by the Google Play Store. You can cancel at any time.
Open subscription settings ›Request a refund
Refunds are requested from the Google Play Store. If the app does not work for you, email us your order id too.
How to request a refund ›Restore a purchase
On a new device, open the app's store screen and tap Restore, signed in with the same account you bought with.
Delete your data
Email us and we delete the data collected about your use of F Flash.
mercanjon@gmail.com ›Privacy policy & terms of use
Please find hereunder the Privacy Policy regarding « F Flash » followed by the Terms and Conditions of Use of « F Flash ».
1Terms and conditions of use of « F Flash » on Android
Welcome to « F Flash » ®, a service offered by « Team Mercan » (« F Flash », « Team Mercan », « we », « us », « I » or « our ») and our Terms and Conditions of Use. This affects our « F Flash » mobile application and website usage (« the service », or « mobile application »).
These Conditions of Use, and our Privacy Policy constitute a legal agreement, which is a contract (the « Agreement ») between you and « Team Mercan », concerning « F Flash » usage.
« you » and « user » are the people that is using the app « F Flash » and so, is accepting this terms of services.
Children who are less than 13 years old are not authorized to use the service or try to sign up.
IF YOU DON’T AGREE WITH THESE TERMS, OR DO NOT UNDERSTAND ENGLISH, THEN PLEASE DON’T USE THE SERVICE.
2Acceptance of the Terms of Use
Thanks to read carefully the Conditions of Use and our confidentiality policy. IF YOU DON’T AGREE WITH THESE CONDITIONS, THEN PLEASE DON’T USE THE « F Flash » MOBILE APPLICATION.
By reaching and using « F Flash » or by reaching to the content of the application, you declare that you guarantee that you read and understood the Conditions of Use as well as the confidentiality policy and the community rules, that you stand by it, that you are legally an adult or that you have more than 13 years and your parents or guardian give you the right to use the « F Flash » mobile application.
By downloading, browsing, accessing or using this « F Flash » app, you agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms and conditions at any time. If you disagree with any of these Terms and Conditions of Use, you must immediately discontinue your access to the « F Flash » and your use of the services offered on the « F Flash ». Continued use of « F Flash » will constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time.
3Intellectual property
The brands of the Company and its partners, and logos appearing on the website and / or Software are registered brands. Total or partial reproduction of these trademarks or logos without the consent of the Company or its partners is prohibited.
4In-App Purchases and Subscriptions
« F Flash » may include in-app purchases and subscription that allow you things such as feature, supporting the app developer etc. If it does, it will not be necessary to make any In-App purchases or Subscription in order to use the app with limited feature. You acknowledge and agree that you are fully responsible for managing your In-App Purchases and / or Subscriptions and the amount you spend on In-App Purchases or Subscriptions within the app.
If you are under 18 then you must have your parent's or guardians' permission to make any In-App Purchases or Subscription. By completing an In-App Purchase or a Subscription or any transaction, you are confirming to us that you have any and all permission that may be necessary in order to allow you to make that purchase.
More information about how you may be able to switch off and/or manage In-App Purchases and Subscription using your device may be set out in the Google Play Store terms and conditions/EULA. To unsubscribe, all the process should be done on the Google Play Store.
You acknowledge and agree that all billing and transaction processes are handled by the Google Play Store from the whose platform you downloaded the app « F Flash » and are governed by the Google Play Store's term and conditions/EULA. If you have any payment related issues with In-App Purchases or Subscription then you need to contact the Google Play Store directly.
5Subscriptions refund
If you are looking for a refund, please check with Google. Here a link from Google to help you https://support.google.com/googleplay/answer/2479637. So, please check with Google first. « Team Mercan » is a one person business so we (I) will do my best to provide you the best app possible.If it's more that 48 hours since your purchase of a monthly (or longer) subscription only, you can contact us only if the app isn't working correctly, then « Team Mercan » may refund you only if you send your Google "Order ID" (id that is starting with GPA.)
Subscription refund policies:
(1) Same rules as the Google policies https://support.google.com/googleplay/answer/2479637
(2) You can cancel subscription at any time https://support.google.com/googleplay/answer/7668730
(3) If you are unable to access the content, we can issue a refund by email with your order id
(4) If you cancel within the first 48 hours of a monthly (or longer) subscription, we may refund the cost of the month in which you canceled
(5) We can only refund active subscriptions, and are unable to refund subscriptions that have already ended.
6Data collection
« F Flash » use only secured traffic to send data. The app uses Firebase services from Google to collect event data related app usage. The goal of the collect is to improve the app by analysis the user behaviour inside the app and only inside the app.Firebase also collect performance data like crashes and app start-up time. The app may also use ads network like AppLovin MAX that is collecting Advertising ID.
7Delete collected data
« F Flash » collect some data like crashes and data usage (events like button clicked). To delete your data, please send us an email to mercanjon@gmail.com.
8Changes to this privacy policy
« F Flash » reserves the right to change the contents. If we use your personal information otherwise specified in the legal information provided at the time of data collection, users will be informed through advertisements published by « F Flash ».
Last update: Friday, July 24, 2023.